We know finding a new host can be scary, so to help alleviate some of the stress we provide a full Money Back Guarantee within the first 30 Days of service. Our goal is to make you a part of the family and we do that by providing a level of customer service never seen before.


Technical Support GuaranteeRefund Information

To cancel your account, all you have to do is fill out our service cancellation form. Please include a reason why you no longer wish to host with PacificHost. After we receive your cancellation request and reason for leaving we will cancel your account. In order to receive a refund you must request a refund in the cancellation ticket.

If your account is cancelled 72 hours before your recurring monthly billing date, you will not be billed for the next month and all payments thereafter will be cancelled with immediate effect.


Please Note: There are additional terms and conditions to our money back guarantee. Please read our Terms of Service for further information.

99.9% Server Uptime Guarantee
Anytime Money Back Guarantee
Technical Support Guarantee
Check out our Datacenter
Ruby on Rails- Redundant Fiber Optics
- Fire Suppression Unit
- UPS Battery System
- Learn More

PacificHost runs in a fully redundant, world class datacenter in Dallas, TX.